A couple months back, my desktop crashed. I went to turn it on one day, and nothing. It wouldn't even go on. Luckily, my friends' husband was ale to retrieve all my "stuff" off of it. So, I was left with my laptop. My poor laptop was getting tired and a couple days ago I opened an email that had a virus in it. So, now my laptop was pretty much fried too. So, after doing a little shopping, my friend, Penny, showed me an email she received from Dell, and I was able to personalize a laptop any way I wanted...so...check it out! I just love my little toy, almost as much as I love looking at those big pink polka dots!